Frequently asked questions
Answers to the most common things buyers ask before ordering.
How do I pay?+
We accept USDT (BEP20), Binance Pay, and other methods listed on the Top up page. All prices are in USD ($). You top up your wallet first, then spend the balance on any product.
How fast is delivery?+
Products marked Instant delivery arrive the moment payment succeeds — usually within seconds. Manual products are fulfilled by our team on Telegram, typically within 30 minutes.
Can I sign in with both email and Telegram?+
No — each account is bound to a single identity method (email or Telegram). This protects your wallet balance from being split across two logins. Pick the one you plan to keep using.
My delivered account stopped working. What do I do?+
Every product ships with a warranty period (24h, 7d, lifetime, etc.). If the account stops working inside that window, message @noumanmughal007 with your Order ID and we'll replace it. See the Refund Policy for details.
I sent USDT but my balance didn't update.+
Our poller checks the BSC network continuously and credits automatically after a few confirmations. If nothing shows up within 15 minutes, contact support with the transaction hash and we'll credit it manually.
Can I check out as a guest?+
Yes — for a single purchase you can enter your email at checkout and pay for that order directly, without creating a wallet. For recurring purchases we recommend signing in so your balance and order history are saved.
Where do I see my past orders?+
Signed-in users can view every order at /orders. Guests receive delivery by email and can reopen an order by its Order ID.
How do I contact support?+
Message @noumanmughal007 on Telegram, or use the live chat bubble at the bottom-right of this site. Replies within ~30 minutes.
Still stuck? Message @noumanmughal007 on Telegram — we usually reply within 30 minutes.